Commercial workflow

Order pipeline management with offers at the center

Use offers as the commercial workflow hub between CPQ and CRM, whether they begin with a sales rep or a storefront-originated request.

Offer workflow

Quote and order pipeline management treats the offer as the central commercial workflow object between CPQ, CRM, and storefront-originated requests instead of splitting the process across disconnected tools.

Feature

Order pipeline

Designed for teams that need one object to carry lifecycle state, pricing context, proposal output, and commercial outcome.

[/1] Entry point

Multi-source

Offers can start from a sales rep workflow or from a storefront request without changing the core commercial structure.

[/2] Progression

Tracked

Stages move from creation through request, review, proposal, negotiation, and final outcome with a clearer operational history.

[/3] Payload

Preserved

Line items, configuration payloads, price books, manual adjustments, totals, and pricing state stay attached as the offer progresses.

Commercial workflow hub

Offers that connect quoting, progression, and output in one place

The pipeline gets stronger when the offer itself carries the data and stage history needed by sales, pricing, and leadership rather than handing off between fragmented records.

Offers in Reforce are treated as the commercial workflow hub between CPQ and CRM. They can be created directly by sales reps or generated from storefront quote requests, then move through tracked states such as request, review, proposal, negotiation, and final outcome.

Line items, configuration payloads, price book application, manual adjustments, totals, proposal output, and PDF preview or export stay tied to the offer so quoting and pipeline management are not split across disconnected systems.

Offer creation from multiple sources

Stage progression from creation to outcome

Pricing, totals, and configuration payloads preserved on the record

Proposal and PDF generation tied to the workflow

Revenue and pipeline tracking from the same commercial object

See dashboard visibility on top of the pipeline
Offers that connect quoting, progression, and output in one place image

What this usually helps teams reduce

Pipeline fragmentation

Instead of moving between separate quote, CRM, and approval records, teams progress one primary commercial object.

Proposal rework

Pricing state, line items, and proposal output stay aligned as the offer moves forward.

Outcome ambiguity

Won, lost, and cancelled states remain attached to the same offer history instead of becoming disconnected status updates.

See it in action

Make commercial structure easier to launch

Use Reforce to connect catalogs, configuration, pricing, and customer execution in one workflow teams can actually trust.